ElcaApp – App for managing users and meter consumption in Bologna

The app for managing users and meter consumption designed to simplify citizens' daily lives.

Manage your consumption with ElcaApp: simplicity and transparency!

ElcaApp is the user and meter management app in Bologna designed for administrators and end users who want simple, traceable management that's always available from smartphones and tablets. The app, available for Android and iOS, replicates the features of the web customer area with a mobile-optimized interface: from submitting meter readings to viewing bills and analyzing consumption trends. Thanks to timely notifications and guided procedures, users reduce communication errors, access meter history, and maintain a clear overview of their supply, with tangible benefits in terms of control and transparency.

Access to ElcaApp

Same registration method as in the customer area

Access to the ElcaApp is exactly like the credentials for the website's customer area: registration and login are identical and allow you to immediately find data and documents already present on the portal. This consistency reduces learning curves and facilitates continuous user management even when away from the office, with the option of receiving notifications about deadlines, self-reading requests, or the availability of new bills in digital format. The app can be downloaded from the official Android and iOS stores.

What can you do with ElcaApp

ElcaApp integrates the most frequently used functions in everyday condominium and home life into a single platform, with clear user paths and automatic checks on entered data. Its main features include:

  • Sending of the meter reading with confirmation of receipt and consistency checks on the entered values.
  • Receive your bill via email in digital format, which can be consulted and archived in your document history.
  • Activate or change bill debiting directly to your current account, with transaction tracking.
  • View consumption trends through graphs and tables, with access to historical readings broken down by period and meter type.

These features reduce manual tasks and enable informed energy management decisions, improving data accuracy and timely reporting.

Why choose a dedicated user management app?

The adoption of a dedicated meter management app meets practical and organizational needs: it simplifies the submission of self-readings, prevents lost paper postcards, and centralizes documents and communications. Furthermore, the meter management app in Bologna promotes alignment between administration and users thanks to consistent data, reducing disputes and facilitating the reconciliation of meter readings with issued bills. Integration with the web customer area ensures information consistency, operational continuity, and the ability to view meter history even from a desktop.

Useful features for administrators and users

For administrators, ElcaApp improves the flow of information: meter readings arrive in a standardized format, documents are available in an organized manner, and aggregated consumption can be analyzed more quickly. For users, the app simplifies recurring operations (self-reading, payment, document consultation) and provides clear summaries to monitor spending. User and consumption management thus becomes a continuous process, no longer tied to rigid time windows or difficult-to-archive paper documents.

Data security and traceability of operations

Authenticated access, encrypted communication channels, and transaction logs ensure use compliant with good application security practices. Each reading sent is associated with a date and time, ensuring the information flow is verifiable and facilitating subsequent checks. Furthermore, the availability of bill and reading history allows for comparison of different periods, identification of significant variations, and corrective action in the event of consumption anomalies.

Faq

  • Does ElcaApp replace the website's customer area?

    No. It replicates the same core credentials and functions, offering an optimized experience for smartphones and tablets.

  • Can I submit a self-reading even without a stable connection?

    Yes. The data remains in the queue and is transmitted as soon as the connection is available again, with confirmation of sending.

  • Are bills received via email valid for tax purposes?

    Yes. Digital documents have the same information value as paper versions and remain archived in the history.

  • Is it possible to manage multiple supplies from the same app?

    Yes. With a single profile you can associate multiple meters, view consumption, and send readings for each user.

  • How is my personal data protected?

    Access is authenticated and communications are encrypted; furthermore, every transaction is tracked to ensure verifiability and security.

Are you looking for an app to manage utilities and meter consumption?

Contact us to activate your user and meter management app in Bologna now and receive dedicated assistance.