Communicating self-reading water meter readings in Bologna and its province

Users can submit their readings directly, ensuring more efficient water management and helping improve service planning.

Self-reading your water meter: simple, fast, and hassle-free

Reporting water meter readings in Bologna and the surrounding province is a crucial service for ensuring the correct allocation of water costs. ELCA, with its extensive experience in the sector, supports condominiums, administrators, and private users in the consumption reporting process, providing simple and reliable systems. Thanks to clear procedures and various data transmission methods, we can ensure the accuracy of bills and reduce potential disputes.

Our goal is to make self-reading accessible to everyone, with detailed instructions and digital tools that allow you to report data in just minutes.

There are various meter models: let's see how to read them

Each meter has different characteristics and requires attention when reading. ELCA provides clear guidelines to help each user perform self-reading correctly.

If there is a counter that displays numbers in digits and small clocks with hands, only the numbers in black should be reported, ignoring those indicated by the clocks.

Reading meter

diretta

Counter with 6 hand clocks

If the meter has six needle dials, only the values indicated by the black hands should be noted, ignoring the red ones. The reading should be taken following the clockwise order indicated by the arrow.

Again, only the numbers indicated by the black hands should be taken into account. The reading must be clockwise to ensure accurate data for transmission to the ELCA offices.

Careful meter reading is the first step to ensuring correct water billing.

Counter with 7 hand clocks

Submit your self-reading

How to report your water meter reading

Self-readings can be communicated in different ways

ELCA offers multiple channels for sending data, to meet the needs of each user. Options include:

• ElcaApp app for Android and iOS devices
• paper postcard left by the meter reader
• telephone communication
• sending by fax
• Send via email or the form on this page (it is advisable to attach a photo of the meter to avoid errors)
• direct delivery to our offices
• SMS to the dedicated number, indicating:

1. customer code or user code
2. holder of the supply
3. meter reading (specifying the type: cold, hot, garage, etc.)

Regular data submission allows for timely consumption management, minimizing deviations between actual readings and estimates.

The advantages of communicating self-reading

Adopting the practice of self-reading with ELCA brings concrete benefits:

• greater transparency in billing
• reduction of discrepancies between actual consumption and estimates
• ability to continuously monitor your water consumption
• access to simple and intuitive digital tools
• direct support from ELCA offices in case of anomalies or doubts

These elements help ensure a clear relationship between users and administrators, as well as more responsible control of water resources.

ELCA: constant support for administrators and users

Thanks to a structured service and the integration of digital channels, ELCA is a leading provider of self-reading services in Bologna and the surrounding province. Condominium administrators and individual users can count on ongoing support, simple instructions, and up-to-date systems. Our priority is to provide concrete tools for proper cost allocation, avoiding disputes and ensuring a seamless service.

Faq

Do you need to submit your water consumption self-reading?

Contact us for more information on reporting water meter readings in Bologna and the surrounding province.